Privacy Policy

Last Updated: September 3, 2026

Prime Logistics LLC (“Prime Logistics,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, request dispatch support, or otherwise communicate with us.

By using this website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact Prime Logistics, request dispatch support, submit a website form, or communicate with our team.

Depending on how you interact with us, this information may include your name, email address, telephone number, state or location, equipment type, number of trucks, preferred operating areas or lanes, information about your trucking operation, and information included in messages or inquiries you submit.

We may also automatically receive limited technical information when you use the website, such as your IP address, browser type, device type, referring website, pages viewed, approximate geographic information, and general website interaction information.

How We Use Your Information

Prime Logistics may use information collected through the website to respond to inquiries and dispatch-support requests, communicate with owner-operators and small fleets, understand equipment and operating preferences, provide and coordinate requested services, maintain business records, improve our website and services, analyze website performance, prevent fraudulent or unauthorized activity, and comply with applicable legal requirements.

We may also use information you provide to follow up regarding services you have requested or expressed an interest in.

Website Forms

Our website contains forms that allow visitors to request dispatch support or contact Prime Logistics.

Information submitted through these forms may include contact information and operational details such as equipment type, number of trucks, current location or state, and other information you choose to provide.

Form submissions may be delivered to Prime Logistics by email and may also be stored within our website administration system or other systems used to manage inquiries.

Please do not submit passwords, financial account credentials, Social Security numbers, or other highly sensitive information through general website forms unless Prime Logistics has specifically requested that information through an appropriate secure process.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, understand visitor activity, and analyze how the website is used.

Some cookies may be necessary for basic website functionality. Other cookies may be associated with analytics or third-party services if those services are enabled.

You may be able to block, delete, or restrict cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Where required by applicable law, additional cookie-consent options may be provided.

Analytics

Prime Logistics may use website analytics services, including Google Analytics or similar technologies, to understand general website traffic and usage.

These services may collect information such as pages visited, device and browser information, approximate location, referral sources, and interactions with the website.

Analytics information helps us understand how visitors use the site and identify opportunities to improve website performance and usability.

How We May Share Information

Prime Logistics may share information with service providers that assist us in operating our website, communicating with customers, processing website forms, hosting data, providing email services, analyzing website traffic, maintaining security, or supporting our business operations.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful governmental or legal requests, protect our rights, investigate fraud or misuse, or protect the safety and security of Prime Logistics, our users, or others.

We do not sell personal information simply for unrelated third-party marketing purposes.

Third-Party Websites and Services

Our website may contain links to third-party websites or rely on third-party tools and services.

These may include hosting providers, analytics platforms, email services, load boards, brokers, factoring companies, technology providers, or other business services.

Prime Logistics does not control the privacy practices of third parties. Information you provide directly to a third-party service is governed by that third party’s own privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and administrative records, comply with legal obligations, resolve disputes, prevent fraud, and protect legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

Prime Logistics uses reasonable administrative and technical measures intended to protect information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, email system, network, or method of electronic transmission can be guaranteed to be completely secure.

Visitors should use appropriate care when transmitting information electronically.

Your Privacy Choices and Rights

You may contact Prime Logistics to request correction or updating of personal information you have provided to us.

Depending on where you reside and the laws that apply, you may also have rights relating to access, correction, deletion, restriction, objection, or other treatment of your personal information.

We may need to verify your identity before completing certain privacy-related requests.

California Privacy Notice

Prime Logistics LLC is located in California.

California residents may have additional privacy rights under applicable California law. Depending on whether a particular law applies to Prime Logistics and the information involved, those rights may include requesting access to certain personal information, requesting correction or deletion, receiving information regarding certain disclosures, or exercising other rights established by law.

Prime Logistics will not unlawfully discriminate against an individual for exercising an applicable privacy right.

California residents may contact us using the information below to submit a privacy-related request.

Children’s Privacy

Prime Logistics provides business services intended for owner-operators, carriers, fleet operators, and other adults involved in commercial trucking operations.

Our website is not directed to children, and we do not knowingly intend to collect personal information from children through this website.

Email and Communications

If you contact Prime Logistics by email, telephone, or website form, we may use the contact information you provide to respond to your inquiry and communicate with you regarding requested services.

If we send marketing or promotional communications in the future, applicable messages will include available opt-out methods where required.

Changes to This Privacy Policy

Prime Logistics may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technologies, or legal requirements.

When changes are made, the Last Updated date at the top of this page may be revised.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, contact:

Prime Logistics LLC
1265 Borregas Ave
Sunnyvale, CA 94089
United States

Phone: +1 713-364-4203
Email: info@primelogisticsllc.ltd