Detention & Layover Tracking
Why Work With Prime Logistics?
Carrier-Focused Support
Dispatch support built around your equipment, lanes, availability, and operating preferences.
Clear Communication
Straightforward communication throughout freight review, booking, pickup, and delivery.
Operational Support
Help with the administrative and coordination work surrounding your loads.
Our Dispatch Services
Need Dispatch Support?
Tell us about your truck, equipment, preferred lanes, and operating goals.
Track Delays and Keep the Details Documented
Unexpected waiting time can affect a carrier’s schedule and the rest of the week’s operation. When detention, layover, or other qualifying delays occur, accurate timing and communication can become important.
Prime Logistics helps support the tracking, documentation, and follow-up process for qualifying delays when applicable to the load and broker requirements.
What This Service Helps With
Delay Tracking
We help document relevant arrival, waiting, loading, unloading, and departure timing when information is available.
Broker Communication
Our team can assist with communicating qualifying delays and relevant updates during the load.
Documentation & Follow-Up
We help organize supporting information and follow up regarding detention or layover requests when applicable.
Request Dispatch Support
Tell us about your operation and our team can discuss how Prime Logistics may support your freight-search and dispatch needs.
Frequently asked questions
Detention generally refers to qualifying waiting time at a shipper or receiver beyond the time allowed under the applicable load or broker terms.
Layover generally refers to a significant delay that may require the carrier to remain available beyond the originally expected schedule. Exact definitions and eligibility can vary.
No. Eligibility, approval, and payment depend on the applicable broker, load terms, documentation, and circumstances.
Provide the location, arrival time, appointment information, relevant communication, and any other details requested for the load as soon as practical.